AI-Powered Error Intelligence

Simple, transparent pricing.

Start free. Scale as your team grows. No hidden fees.

MonthlyAnnualSave 20%

Free

$0forever

Try TRACE solo — no card required.

  • 1 team member
  • 5 triages / day
  • 1 AI solve / day
  • 7-day retention
  • Slack integration
  • Community support
Most Popular

Pro

$49/month

For small teams that need speed and visibility.

  • Up to 5 team members
  • Unlimited triages
  • Unlimited AI solves
  • 90-day retention
  • All 22 integrations
  • Custom workflows
  • Priority support

Enterprise

Custom

For organizations with advanced security and compliance needs.

  • Everything in Pro
  • Unlimited retention
  • Dedicated infrastructure
  • Custom SLAs
  • SOC 2 Type II
  • On-prem deployment option
  • 24/7 phone support
  • Dedicated CSM

Frequently asked questions.

Can I switch plans later?

Yes. Upgrade or downgrade at any time. Changes take effect immediately and we prorate the difference.

What counts as an error?

Each unique error event ingested by TRACE counts toward your monthly limit. Deduplicated groups don't count multiple times.

Do you offer annual billing?

Yes. Annual plans save 20% — $39/mo billed as $468/year instead of $588.

What's included in the free plan?

The free plan is yours forever — no trial, no expiry. Your data is saved and accessible at any time. Usage is capped by daily and weekly limits; upgrade when you need more volume.

How does Enterprise pricing work?

Enterprise pricing is based on your team size, data volume, and deployment requirements. Contact us for a custom quote.