LEGAL

Terms of Service.

Last updated: March 2026

1. Acceptance of Terms

By accessing or using TRACE ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

TRACE provides AI-powered error triaging tools for engineering teams, including error grouping, prioritization, routing, and integration with third-party monitoring and alerting tools.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account.

4. Data and Privacy

Your use of the Service is subject to our Privacy Policy. You retain ownership of all data you submit to the Service. We process your data only as necessary to provide the Service.

5. Acceptable Use

You agree not to misuse the Service, including but not limited to: reverse-engineering, disrupting service availability, or using the Service for any unlawful purpose.

6. Limitation of Liability

The Service is provided "as is" without warranties of any kind. TRACE shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.

7. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms. We will notify users of material changes via email.